Privacy & messaging

Your service request.

Basalt Well & Pump uses the name, phone number, location and details you provide to respond to your request and coordinate follow-up with a local pro.

Calls and texts

By checking the consent box on our request form, agreeing in site chat, or texting us first at (208) 504-2959, you agree to receive calls and texts from Basalt Well & Pump about your service request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. You can also call us without using the form. See our messaging terms.

How information is handled

Requests are processed by our calling, messaging, email and hosting providers. The automated assistant uses conversation details to help collect your request. Request details may be logged and stored in our intake records. Please do not share payment information or other sensitive personal information in chat or messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Questions or requests

To ask about your information or request deletion, call (208) 504-2959.